Careers

Operations Manager

The Role

Our Elkins-based agency is seeking a full-time Operations Manager to support the management of our agency’s day-to-day operational and billing needs.

What We’re Seeking

A detail-oriented and organized individual to assist with overseeing and managing various operational and administrative tasks. This role requires strong analytical skills, the ability to manage tasks independently, and a collaborative, problem-solving mindset.

A Closer Look At The Job

As the Operations Manager, you will manage various elements of our billing and operations workflow as directed by the Operations Director. This person should have excellent communication, math, and organizational skills.

Day-to-Day Duties

Tasks include, but are not limited to:

Communicating with the leadership team, employees, clients, contractors, vendors, and other partners
Handling sensitive and confidential information with the utmost discretion and professionalism
Collaborating with the Operations Director to develop and update reports that measure and analyze agency performance
Working with our Finance Director and accounting partner to ensure processes and compliance requirements are followed
Preparing and sending payroll details to our accounting partner for timely processing
Maintaining and optimizing various systems and software for time tracking and project management
Maintaining various databases for analysis
Coordinating office maintenance
Managing office supply orders
Arranging travel, accommodation, and itineraries as needed
Maintaining proper employee paperwork and records
Overseeing office equipment and inventory records
Running occasional office-related errands
Helping coordinate in-office events (lunches, trainings, etc.)
Assistance with documenting and updating processes
Assist with the preparation of monthly invoicing